FAQ

To use our service you simply need to visit our page: www.peak-workout.co.uk and register to the service. Once signed up you will get full access to our training sessions.

Peak Workout is a premium Fitness portal offered by Digital Global Pass. We offer a selection of training that fit with your personnal goals and some tips article to improve your training, your diet and motivation.

You can use as many workout session as possible. Once you are a member of Peak Workout you can use our training sessions unlimited.

You can get our training session on any device. The sessions are compatible with smartphones, tablets and laptops with touch screen.

You can also download and discover our Application on App Store & Google Play.

Yes sure! you can download every exercices vidéos and play it offline with directly on your phone.

The Peak Workout service is priced at £4.50 per week. Payment applies after a 24-hour free trial period.

The subscription includes a full and unlimited access to all contents.

Your account creation is automatic when you register. We will send you an allias to login; the service will identify you as a subscriber and give you access to the service.

How did I get subscribed?

The subscription journey begins the moment the user clicks on one of Peak Workout's advertisements on the internet, using your phone or tablet.

After clicking on this ad, the user is redirected to the service's landing page. This is the entry page to the service, which indicates the price, the validity period of the subscription as well as other elements for the user. This page presents a consent button which the user must click to arrive at the payment page. So far, no money has been charged.

The payment page allows the user to subscribe to enjoy the service and its benefits. Payment is made by mobile billing, the subscription price will be deducted from your telephone bill.

To pay, depending on the user's journey, the page offers:

1. Insert your phone number to receive a confirmation code by SMS

2. Copy into the dedicated box the PIN code made up of 4 digits which is indicated on the screen

Without user action, no payment can be made and thus the service is not accessible.

The Payforit protocol enables a technological solution called Header Enrichment. This means that when connected via 3G or 4G, the mobile network, as an Internet service provider, “enriches” the devices' connectivity demand. It thus anonymously and securely recognizes the account of the associated telephone number making the request.

This ensures a smooth user journey, meaning there is no need to insert your number manually. It is clearly stated on the payment pages above the payment button that the charges will be added to your phone account. Once authentication is successfully completed by mobile network header enrichment, payment is authorized and may be billed.

In the case of a Wifi route, the user will have to insert their telephone number because the network does not recognize the user. The telephone number must then be inserted to obtain a confirmation SMS and authorize the payment.

Finally, a purchase confirmation receipt is then sent by SMS to your mobile, regardless of the purchase route (3G/4G or wifi).

Payforit is a pre-built protocol for billing a mobile phone bill and is only available to content providers that meet the requirements of several sets of heavily regulated rules. These rules are regularly updated based on expert advice.

The concept is designed to allow users to make payments for digital content and services such as videos, games, applications or participate in competitions or donate to charity using your account. mobile phone with which to pay and to do so in a safe and controlled manner.

Peak Workout complies with all applicable laws in the UK regarding mobile bill charges.

There are several ways to unsubscribe from Peak Workout access.

To unsubscribe right away please send a text with STOP to 61777. Or contact our customer service 0333 313 8756 or customer@peak-workout.co.uk.

You can contact our customer care via email at customer@peak-workout.co.uk or call our helpline: 0333 313 8756.